Legal

999.baji Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data 999.baji collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon designed to confuse.

Last updated: January 2025

How 999.baji Handles Your Data

Here's a plain-language summary of the key privacy commitments 999.baji makes to every player. Full details are in the policy sections below.

Secure Data Storage

All personal data collected by 999.baji is stored on encrypted servers. We use industry-standard security protocols to prevent unauthorised access, loss, or disclosure.

No Data Selling

999.baji does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within the 999.baji ecosystem.

Your Data, Your Rights

You can request access to your data, ask for corrections, or request deletion at any time. We respond to all data requests within 30 days.

Local Payment Privacy

Transaction data processed through bKash, Nagad, and Rocket is handled in accordance with the privacy policies of those providers and applicable Bangladeshi regulations.

Transparent Cookie Use

999.baji uses cookies to keep your session active and improve platform performance. We don't use third-party advertising cookies or tracking pixels.

Communication Control

You control what communications you receive from 999.baji. Opt out of promotional emails at any time through your account settings or by contacting support.

01 Introduction

This Privacy Policy describes how 999.baji ("we", "us", "the platform") collects, uses, stores, and protects the personal data of players and visitors who use the 999.baji website at https://999baji.xyz. It applies to all services offered through the platform, including account registration, deposits and withdrawals, game play, sports betting, and customer support interactions.

By registering an account at 999.baji or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use the 999.baji platform.

This Privacy Policy should be read alongside the 999. baji Terms and Conditions, which together form the complete agreement between you and 999.baji.

We update this Privacy Policy from time to time. The "Last updated" date at the top of this page always reflects the most recent version. We recommend checking back periodically.

02 Data We Collect

999.baji collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the site, and from third-party payment providers when you make a deposit or withdrawal. Below is a breakdown of the categories of data we collect.

Registration and Account Data

  • Full name
  • Date of birth
  • Email address
  • Mobile phone number
  • Username and encrypted password
  • Preferred language and currency settings

Identity Verification Data (KYC)

  • National ID card or passport number
  • Copies of identity documents submitted for verification
  • Selfie or photo verification where required

Financial and Transaction Data

  • Deposit and withdrawal amounts and timestamps
  • Payment method details (bKash, Nagad, or Rocket account numbers)
  • Transaction reference numbers
  • Account balance history

Technical and Usage Data

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited, time spent on the platform, and click patterns
  • Session duration and login timestamps
  • Game history and betting activity
Data Category Examples Source
Account Data Name, email, phone, DOB Provided by you at registration
KYC Data National ID, passport copy Provided by you during verification
Financial Data Transaction amounts, payment method You and payment providers
Technical Data IP address, device info, browser Collected automatically
Behavioural Data Game history, session activity Collected automatically

03 How We Use Your Data

999.baji uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described in this Privacy Policy without first obtaining your explicit consent.

Account Management

We use your registration data to create and manage your 999.baji account, verify your identity, process your login, and maintain your account preferences. This is essential for the platform to function correctly.

Payment Processing

Your financial data is used to process deposits and withdrawals, verify that transactions are legitimate, and comply with anti-money laundering (AML) obligations. We share the minimum necessary financial data with our payment processing partners — bKash, Nagad, and Rocket — solely for the purpose of completing your transactions.

Platform Security and Fraud Prevention

Technical and behavioural data is used to detect and prevent fraud, identify suspicious account activity, enforce our one-account-per-player policy, and protect the integrity of the 999.baji platform. This includes monitoring for unusual betting patterns, multiple account registrations from the same device, and unauthorised login attempts.

Customer Support

When you contact 999.baji support via live chat or email, we use your account data and interaction history to resolve your query efficiently. Support conversations may be recorded for quality assurance and training purposes.

Responsible Gaming

We use your game history and account activity data to monitor for signs of problem gambling behaviour. Where we identify a player who may be at risk, we may proactively reach out to offer responsible gaming tools or apply account restrictions in line with our Responsible Gaming policy.

Platform Improvement

Aggregated, anonymised usage data helps us understand how players interact with the 999.baji platform, which games are most popular, and where the user experience can be improved. This data cannot be used to identify individual players.

Marketing Communications

With your consent, we may send you promotional emails or SMS messages about new games, bonuses, and offers at 999.baji. You can opt out of marketing communications at any time through your account settings or by contacting support.

04 Legal Basis for Processing

999.baji processes your personal data on the following legal grounds:

  • Contractual necessity: Processing required to fulfil our obligations to you under the Terms and Conditions — including account management, payment processing, and game delivery.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and tax reporting obligations.
  • Legitimate interests: Processing carried out for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
  • Consent: Processing for marketing communications, where you have given explicit consent. You may withdraw this consent at any time.

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing and Third Parties

999.baji does not sell your personal data. We share data only where necessary to operate the platform, comply with legal obligations, or protect the safety of our players. The categories of third parties we may share data with are as follows:

Payment Providers

We share the minimum necessary financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable Bangladeshi financial regulations.

Game Providers

Third-party game studios whose titles are available on the 999.baji platform may receive anonymised session data for the purpose of game performance monitoring and fairness auditing. No personally identifiable information is shared with game providers.

Identity Verification Services

Where required for KYC compliance, we may share identity document data with third-party verification service providers. These providers are contractually bound to process your data only for the purpose of identity verification and to maintain appropriate security standards.

Legal and Regulatory Authorities

999.baji may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by law, court order, or in connection with the investigation of fraud or other illegal activity.

We never share your personal data with advertising networks, data brokers, or any third party for commercial marketing purposes.

06 Cookies and Tracking

999.baji uses cookies — small text files stored on your device — to keep your session active, remember your preferences, and monitor platform performance. We do not use third-party advertising cookies or cross-site tracking technologies.

Types of Cookies We Use

Cookie Type Purpose Duration
Essential Keep you logged in, maintain session state Session
Functional Remember language and display preferences 30 days
Analytics Understand how players use the platform (anonymised) 90 days
Security Detect and prevent fraudulent login attempts Session

You can control cookie settings through your browser. Disabling essential cookies may affect your ability to log in and use the 999.baji platform correctly. Disabling analytics cookies will not affect your gameplay experience.

07 Data Retention

999.baji retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations.

  • Account data: Retained for the lifetime of your account plus 5 years after closure, in line with standard AML record-keeping requirements.
  • Transaction data: Retained for 7 years from the date of the transaction for financial compliance purposes.
  • KYC documents: Retained for 5 years after account closure or the last transaction, whichever is later.
  • Support communications: Retained for 2 years from the date of the interaction.
  • Marketing consent records: Retained until you withdraw consent, plus 1 year for compliance documentation.

After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

08 Data Security

Protecting your personal data is a core responsibility at 999.baji. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration, or disclosure.

  • All data transmitted between your device and the 999.baji platform is encrypted using TLS (Transport Layer Security).
  • Passwords are stored using one-way hashing — we cannot see your password, and neither can our staff.
  • Access to personal data within 999.baji is restricted to staff who need it to perform their job functions, and is governed by strict internal access controls.
  • Our servers are hosted in secure data centres with physical access controls, fire suppression, and redundant power systems.
  • We conduct regular security reviews and vulnerability assessments of the 999.baji platform.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your account has been compromised, please contact our support team immediately via live chat.

09 Your Privacy Rights

As a 999.baji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request".

Right of Access

Request a copy of all personal data 999.baji holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data, subject to our legal retention obligations.

Right to Restrict Processing

Ask us to limit how we use your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

We will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

The 999.baji platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will close the account immediately, delete the associated data, and return any deposits made to the original payment method where possible.

If you believe that a minor has registered at 999.baji, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

999.baji may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, we will update the "Last updated" date at the top of this page. Where changes are material — meaning they significantly affect how we use your data or your rights — we will notify registered players via email or an in-platform notification before the changes take effect.

Your continued use of the 999.baji platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 999.baji handles your personal data, please get in touch:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon on the 999.baji platform.
  • Subject line for data requests: "Data Rights Request"

We aim to respond to all privacy-related enquiries within 5 business days. For data rights requests, the formal response period is up to 30 days as described in Section 9.

For responsible gaming support or self-exclusion requests, please visit our Responsible Gaming page or contact support directly via live chat.

Your Data is Safe at 999.baji

Now you know exactly how 999.baji protects your privacy. Register your free account today and enjoy hundreds of games with the confidence that your personal data is in safe hands.